Method
Seven steps, no grey areas
From the first briefing to the closing statement. Each phase has an owner and a deadline: you always know what to expect and what’s needed from you.
1 · Briefing and goals
A thirty-minute call per event: size, opening days, commercial goal, brand tone, languages. Out of it comes the real number of people you need.
2 · Written quote in 24 hours
A document with profiles, headcount, hours, daily cost per role and any extras. If there’s more than one event, the quote is cumulative and comparable stop by stop.
3 · Selection in the fair’s city
We draw on the local database. You get a shortlist of candidates with photo, experience, languages and availability: you choose, and if a profile doesn’t convince you we replace it before confirmation.
4 · Contracts and paperwork
Engagement, contracts, mandatory notifications, insurance and payments are on OPEN S.r.l. You get a single invoice per event.
5 · Product training
A briefing on your materials with the script you approve. For multi-fair clients the training material is reused and updated instead of being redone each time.
6 · Fair and continuous support
A team leader on site where planned, daily roll-call, immediate replacements and an agency contact reachable for the whole event.
7 · Report and close-out
Attendance statement, file of collected contacts and a short note on what worked. For multi-fair clients, a comparison with the stops already done.
Transparency
What’s included and what isn’t
The list you usually only discover reading the notes at the bottom of the quote. Here it’s on the front page.
Included in the price
- Selection, interviews and verification of the proposed profiles
- Contracts and mandatory notifications
- Insurance cover for the staff on duty
- Product briefing on the materials supplied by the client
- On-site coordination and shift management
- Guaranteed replacement in case of absence
- Attendance report and end-of-event statement
- A single electronic invoice, also via MePA
Not included
- Branded uniforms or specific styling (quotable separately)
- Board and lodging for staff travelling out of area
- Exhibitor badges, requested by the company on the fair’s portal
- Build, catering and content production (available through Stay Open)
Quick reference
Timing, languages and contract forms
- Coverage
- All the main Italian exhibition venues
- Recommended lead time
- 3–6 weeks before opening
- Minimum manageable notice
- 48–72 hours, depending on the city
- Minimum engagement
- Half a day (4 hours)
- Languages covered
- IT, EN, FR, ES, DE, PT, RU, ZH, AR
- Contract form
- Staff contracted by OPEN S.r.l.
Keep exploring
Other useful pages
Let’s start from the brief
Thirty minutes to understand what you really need. Then you get the written OPEN S.r.l. quote within 24 working hours.