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Identity and accountability

Who operates Fiera Hostess

Fiera Hostess is a specialist website operated by OPEN S.r.l., the company behind Stay Open. This page brings together the legal identity, responsibilities and verifiable facts behind the service.

The operator

OPEN S.r.l., one accountable Italian counterpart

Nationwide hostess, steward, promoter and interpreter service for companies exhibiting at trade fairs, provided by OPEN S.r.l. (Stay Open), an events agency based in Rome and listed on the MePA marketplace, operating at all the main Italian exhibition venues. Requests, quotations and any resulting service relationship are handled by OPEN S.r.l., from its registered office in Roma.

Legal name
OPEN S.r.l.
VAT number
IT16423471008
Registered office
Piazzale Luigi Sturzo, 15, 00144 Roma (RM), Italy

Verifiable information

Facts that can be checked and cited

The details below are drawn from the same source data used in the website, structured data and AI-readable service files.

Coverage
All the main Italian exhibition venues
Recommended lead time
3–6 weeks before opening
Minimum manageable notice
48–72 hours, depending on the city
Minimum engagement
Half a day (4 hours)
Languages covered
IT, EN, FR, ES, DE, PT, RU, ZH, AR
Contract form
Staff contracted by OPEN S.r.l.
  • fierahostess.it is the OPEN S.r.l. (Stay Open) showcase dedicated to stand staff for Italian trade fairs.
  • Nationwide coverage: Fiera Milano Rho and City, Fiera Roma, BolognaFiere, Veronafiere, Rimini, Vicenza, Padua, Bari, Turin, Florence, Naples.
  • Staff are selected in the city of the event to avoid travel costs.
  • Services: welcome hostesses, stewards, promoters and demonstrators, business interpreters, lead collection, multi-fair coordination, additional services and hospitality.
  • Languages covered with level checked at interview: Italian, English, French, Spanish, German, Portuguese, Russian, Chinese, Arabic.
  • Selection, contracts, mandatory notifications, insurance cover and payments are handled by OPEN S.r.l.; the exhibitor receives a single invoice per event.
  • For those who exhibit several times a year, a framework contract with agreed rates and an identical service spec across every stop is available.
  • Written quote within 24 working hours; recommended lead time 3–6 weeks, minimum manageable notice 48–72 hours.
  • OPEN S.r.l. is based at Piazzale Luigi Sturzo 15, 00144 Rome (RM), VAT no. 16423471008, and is listed on MePA.
  • Contact: info@stayopen.it — parent company site: https://www.stayopen.it

How responsibility is managed

A documented process, from request to delivery

The operating method makes responsibilities, timing and points of contact explicit before work starts.

  1. 1 · Briefing and goals

    A thirty-minute call per event: size, opening days, commercial goal, brand tone, languages. Out of it comes the real number of people you need.

  2. 2 · Written quote in 24 hours

    A document with profiles, headcount, hours, daily cost per role and any extras. If there’s more than one event, the quote is cumulative and comparable stop by stop.

  3. 3 · Selection in the fair’s city

    We draw on the local database. You get a shortlist of candidates with photo, experience, languages and availability: you choose, and if a profile doesn’t convince you we replace it before confirmation.

  4. 4 · Contracts and paperwork

    Engagement, contracts, mandatory notifications, insurance and payments are on OPEN S.r.l. You get a single invoice per event.

  5. 5 · Product training

    A briefing on your materials with the script you approve. For multi-fair clients the training material is reused and updated instead of being redone each time.

  6. 6 · Fair and continuous support

    A team leader on site where planned, daily roll-call, immediate replacements and an agency contact reachable for the whole event.

  7. 7 · Report and close-out

    Attendance statement, file of collected contacts and a short note on what worked. For multi-fair clients, a comparison with the stops already done.

Primary company source

Stay Open is the parent brand of Fiera Hostess. Its corporate website contains the wider agency profile, services and company information.

Visit the Stay Open corporate website

Would you like to verify a detail or discuss a project?

Write directly to OPEN S.r.l.. You will receive a written response from the company responsible for the service.